North Shore Water Reclamation District
NSWRD Information Intended for Landlords
Recommended Practices for Landlords
- Property owners may set up District accounts in their own name even if the water bill is established under the tenant's name. If you find this to be a preferable alternative, please contact the District’s billing department each time there is a new tenant.
- Property owners may contact the District as a lease expires or terminates to obtain the tenant’s current account balance.
- Property owners may contact the District periodically during the lease term to obtain the tenant’s current account balance.
Frequently Asked Questions
The North Shore Water Reclamation District Ordinance Establishing a User Charge System establishes that unpaid user charge invoices become a lien upon the land.
The District does invoice the tenants; however the North Shore Water Reclamation District's ultimate legal relationship is with the property owner.
The District serves over 300,000 people and has over 60,000 accounts. After a tenant moves out, the District mails invoices to the tenant using forwarding addresses supplied by the water providers and the United States Postal Service. If the tenant does not make payment, District staff makes many attempts to notify the property owner prior to actually filing a lien, which typically results in additional expense for the property owner. The District prioritizes its collection efforts based on the dollar amount owed and the age of the bills.
The District relies on account information from the water purveyor. The water purveyor rarely distinguishes if the name on the account is the owner or the tenant. If the water account is set up under the tenant, the District will establish the wastewater treatment bill under the tenant; unless the property owner has made alternative arrangements as described in "Recommended Practices" under No. 1, above.
Contact Information
North Shore Water Reclamation District Billing Dept.
847-406-4709 phone
847-623-6091 fax